As a Holistic Planet customer, we offer a 100% satisfaction guarantee on all of our products. If you are unhappy with a purchase, you may return the product within 30 days of the purchase date for a refund credited back to the original form of payment, less shipping charges.

Before returning a product to us, please email Customer Support at info@holisticplanet.com to request a Return Merchandise Authorization (RMA). Once completed, enclose the RMA form with the product being returned and mail it to:

Holistic Planet
5570 Florida Mining Blvd S, Ste 406
Jacksonville, FL 32257

Return shipping costs are the responsibility of the customer. Holistic Planet is not responsible for packages that are lost or stolen. For your protection, we recommend that any products being returned to Holistic Planet be insured and a tracking number obtained.

Refunds are limited to one opened bottle per order and all unopened, sealed bottles. Additional opened bottles will not be refunded. Each sealed bottle that is returned will be charged a $5.00 restocking fee. There will be no refunds or returns on bulk, wholesale or subscription orders.

If your shipment contains any damaged, defective or incorrectly ordered items, please contact Customer Service at info@holisticplanet.com as soon as possible. Include your order number, name and quantity of the product in question and a brief description of the problem. We strive to provide excellent service and will be happy to offer a refund or replacement for any damaged or defective products at no additional cost to you.

PLEASE NOTE: DUE TO THE COVID-19 PANDEMIC, NO RETURNS OR REFUNDS WILL BE ALLOWED AT THIS TIME. We apologize for any inconvenience this may cause and appreciate your understanding in these unprecedented times.